• Simply insert new batteries in the space provided at the back of the keypad to power on the device. If the device does not come on, press 3 to power up the battery.

  • Step 1- Plug the keypads preferable to a wall socket used for your freezer or cooker (13Amps), and ensure the switch is on.

  • Step 2 -if you still have units on your meter, when there is power supply, plug the Keypad to a wall socket.

  • Step 3- Key in 5258 instead of the first four-meter digits followed by the consecutive meter digits while omitting the last digit of the meter. I.e. 01011607946 then becomes 5258160794. Then press enter ( which might be a blue, green red, or an # button).

  • Step 4- Load the token over again after the above has been done.

  • For further assistance, kindly contact our support team by tapping on the message icon located at the bottom right of the home/order page. Or alternatively, call 0908-749-3044.