BuyPower Inc

Ensure there is power supply in your area. Confirm that the phase you are on has power supply. Put off generators and inverters and change over to power sup...

Kindly check if you’ve been debited from the bank and wait for a few minutes for us to receive payment from your bank. Check your transaction/order his...

Simply insert new batteries in the space provided at the back of the keypad to power on the device. If the device does not come on, press 3 to power up th...

You may have purchased for the wrong meter. Kindly confirm that you’re loading it on the right meter. For a newly installed meter, you’ll need to load ...

A token can only be successfully loaded on the specific meter number it was bought for. What this means is that the token has already been successfully lo...

This implies that the meter has timed out the token (it has expired).  Meters with series 021 and 01011 have to load the first token generated before purcha...

Your token is valid for three months. However, Meters with series 021 and 01011 have to load the first token generated before loading another token.

Your KCT are two sets of 20 digits. Simply load KCT 1 and press enter. Load KCT 2 and press enter. Then proceed to load your token.

It’s possible that there’s been a migrated debt on your meter. Kindly check your token details for clarification If it’s a newly installed meter, payme...

Currently, this isn’t possible. A refund is only possible when a token hasn’t been processed yet.  For further assistance, kindly contact our support t...