I loaded my token, got the response ‘Used’ and there’s still no power. : BuyPower Inc

I loaded my token, got the response ‘Used’ and there’s still no power. Print

Modified on: Mon, 26 Apr, 2021 at 3:28 PM

A token can only be successfully loaded on the specific meter number it was bought for. What this means is that the token has already been successfully loaded on the meter.
Confirm that there is power supply in your area. Ensure that the phase you are on has power supply. Put off generators and inverters and do a change over to confirm power supply.
This could also be as a result of technical fault or loss of phase and meter entering tamper mode.

For further assistance, kindly contact our support team by tapping on the message icon located at the bottom right of the home/order page, calling 0908-749-3044, or alternatively sending an email to support@buypower.ng

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I loaded my token, got the response ‘Used’ and there’s still no power. Print

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