• A token is generated and encrypted using the unique ID of a prepaid meter number. This is to ensure that the token generated can only be used by the specific meter number it was bought for.

  • You can only load the token digits for the meter number you purchased for. Hence, please confirm your meter number before going ahead to vend.

For further assistance, kindly contact our support team by tapping on the message icon located at the bottom right of the home/order page, calling 0908-749-3044, or alternatively sending an email to support@buypower.ng