Prepaid and Postpaid Meters
You may have omitted a digit in the meter number. Kindly re-enter your meter number. A meter number is an eleven (11) or thirteen (13) digit number. You c...
Mon, 26 Apr, 2021 at 9:21 PM
A Debt on a meter can occur for several reasons; The cost for the units on a newly installed meter is paid by a customer as a debt on their first recharg...
Mon, 26 Apr, 2021 at 9:21 PM
To check if there’s a debt on your meter, simply check the amount attached to the ‘outstanding’ field on the review order page. Kindly visit the neare...
Mon, 26 Apr, 2021 at 9:22 PM
A token is generated and encrypted using the unique ID of a prepaid meter number. This is to ensure that the token generated can only be used by the speci...
Mon, 26 Apr, 2021 at 9:22 PM
Currently, you can only register for a prepaid meter with your distribution company. Kindly visit the nearest distribution company office to register for a ...
Mon, 26 Apr, 2021 at 9:23 PM
The name and address displayed are what is registered on the distribution company’s system. Kindly visit the nearest electricity distribution company office...
Mon, 26 Apr, 2021 at 9:24 PM
All prepaid meter tokens both online payments and the vending office are generated from one central server. This means there’s no difference in buying onl...
Mon, 26 Apr, 2021 at 9:24 PM